Case Study

BEAM Fieldwork

How BEAM Fieldwork increased their survey completion rate to 94% by creating action plans using feedback gathered by Ten Space

B-Secur is a global leader in EKG technology. Their engineering experts work to produce algorithms that monitor health data.

  • 70 remote and office based

  • Computer Software

The Challenge

B-Secur turned to Ten Space to engage with their staff and support their teams as the company grows. They recognised that they had limited visibility about what mattered to their employees across the business and, in particular, didn’t feel connected to their hybrid workforce.

B-Secur hadn’t conducted any employee engagement surveys prior to working with Ten Space. As their number of employees increased, they recognised the need to engage with their staff. Additionally, they realised that they hadn’t been asking the right questions to get the insight they needed to make change in the organisation.

The Solution

Ten Space’s employee engagement platform was a perfect fit for B-Secur. The HR Director was won over by the innovative tech and bespoke questions.

  • Wider employee reach

    Delivery of regular employee engagement surveys via a multi-channel approach - using Whatsapp and email.

  • The 4 Engagement Pillars

    Tailoring questions to fit the four pillars of engagement: connection, wellbeing, fullfilment and leadership.

  • Live data and quick responses

    Creative ways to engage with employees during the survey, track progress and respond to feedback directly.

  • Instant results and insights

    Dashboard to surface trends effectively, auto populated wrap up report templates to communicate back to the business and take action quickly.

Testimonial

" The feedback loop on the platform has been incredibly useful as we’ve been able to instantly respond to employees with information on how we’re acting on their feedback. "

Caroline Murdoch | People Director | B-Secur

B-Secur

The Results

81

Achieved a 81% participation rate.

Instant results

Instant results delivered to dashboard.

Honest

Honest and reliable feedback from employees.

Trust

Increased trust in anonymous feedback process.

Insights

Insights used to inform policies and strategies.

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